Email support
For help with your account, signing in, or anything you'd rather not post in public.
Mention your account name and the Jorvik version you use. In Jorvik, Settings → My Account → Copy version copies both.
Contact
Questions, problems or ideas: here's where to send them.
Bugs and ideas
Found a bug, or want something new in Jorvik? Report it on GitHub, where everyone can follow along. You'll need a free GitHub account.
Please check whether it's been reported already, then include:
- Your Jorvik version, from Settings → My Account
- Your system: Windows, macOS, Linux, or which browser
- What you did, what happened, and what you expected
- Screenshots, if they help
Want to fix it yourself? The contributing guide shows how.
Found a security problem? Please email support@jorvik.app instead of opening a public issue, so it can be fixed before anyone else learns about it.
Something not loading? status.jorvik.app shows whether Jorvik is up.